Incidents and maintenance reported on status page for Woolf University https://status.woolf.university/ https://d1lppblt9t2x15.cloudfront.net/logos/9e20969ae7e7fa207fc3c34151fcbf9b.svg https://status.woolf.university/ en https://status.woolf.university/maintenance/931825 Tue, 23 Jun 2026 04:26:39 -0000 https://status.woolf.university/incident/931825#fe262df62ba7221a172d8fdeba35c895e95ccdfb5a10161ad7c6b134299d7649 Maintenance Canvas shared and dedicated instances hosted by Woolf will undergo a scheduled system update from Monday 29 June to Tuesday 30 June 2026 (09:00 UTC Monday through 11:00 UTC Tuesday). During this period, all Woolf-hosted Canvas instances — including the shared instance and all dedicated instances — may be unavailable. Please plan your activities accordingly. Thank you for your understanding. https://status.woolf.university/maintenance/734513 Mon, 29 Sep 2025 20:16:35 -0000 https://status.woolf.university/incident/734513#bb8b58ef861ab6578e819e3097e58e246f8b1dfd544e29b7033ae1042853dbe7 Maintenance We will be performing scheduled maintenance on your Canvas instance. Date: 6 October Time: 12:00 – 15:00 UTC Expected Downtime: Up to 3 hours During this window, the Canvas platform will be temporarily unavailable. This maintenance is necessary to ensure continued performance and stability. Thank you for your patience and understanding. https://status.woolf.university/maintenance/734510 Mon, 29 Sep 2025 20:09:48 -0000 https://status.woolf.university/incident/734510#7fcf81e729701e34fdb312909b90f4167e2de19a6d764bfcb14d8fb278cb2154 Maintenance We will be performing scheduled maintenance on your Canvas instance. Date: 6 October Time: 10:00 – 12:00 UTC Expected Downtime: Up to 2 hours During this window, the Canvas platform will be temporarily unavailable. This maintenance is necessary to ensure continued performance and stability. Thank you for your patience and understanding. https://status.woolf.university/maintenance/734506 Mon, 29 Sep 2025 20:02:10 -0000 https://status.woolf.university/incident/734506#58c80ca75c5fedf9906f49b1f6c0a34299076fafa2e9879b184a6514dcff83ec Maintenance We will be performing scheduled maintenance on your Canvas instance. Date: 6 October Time: 07:00 – 10:00 UTC Expected Downtime: Up to 3 hours During this window, the Canvas platform will be temporarily unavailable. This maintenance is necessary to ensure continued performance and stability. Thank you for your patience and understanding. https://status.woolf.university/maintenance/553207 Mon, 28 Apr 2025 15:08:27 -0000 https://status.woolf.university/incident/553207#90caa9c812f3e5ccc88b74b5aa69b079283a99fcec23bb87f349daf05ed7a9fb Maintenance Canvas will be undergoing a system update on 1 May from 09:00 to 11:00 UTC . During this period, your instance will not be available. Please plan your activities accordingly. Thank you for your understanding. https://status.woolf.university/maintenance/553201 Mon, 28 Apr 2025 15:05:52 -0000 https://status.woolf.university/incident/553201#f085516a8ff739cc4336c15d3c1e2e2303191c21f21bae0a2f5c38b976692c40 Maintenance Canvas will be undergoing a system update on 30 April from 10:00 to 11:30 UTC . During this period, your instance will not be available. Please plan your activities accordingly. Thank you for your understanding. https://status.woolf.university/maintenance/550365 Thu, 24 Apr 2025 12:42:26 -0000 https://status.woolf.university/incident/550365#c74f5483945aef4ea4151357fce7b86ec762819dc5fa8b73b8a79db578907a0b Maintenance Canvas will be undergoing a system update on 28 April from 09:00 to 10:00 UTC . During this period, your instance will not be available. Please plan your activities accordingly. Thank you for your understanding. https://status.woolf.university/incident/545875 Wed, 16 Apr 2025 19:00:00 -0000 https://status.woolf.university/incident/545875#a88feb76d96dd588da724d955432ff0e29f691ad7bc41a31339a877d52c9b48f Incident The issue was resolved https://status.woolf.university/incident/545875 Wed, 16 Apr 2025 09:01:00 -0000 https://status.woolf.university/incident/545875#6f54283a71ebe9f88b7e5e9a3d513c54cdd743edb9f20fe27d8645ed5462e746 Incident Dear College team, We’re currently experiencing a temporary disruption with our identity verification provider, which affects the onboarding flow for students and your staff. What’s happening: Students attempting to complete the identity verification step are unable to proceed. This step is required, so affected students will not be able to finish their applications until the issue is resolved. Estimated resolution time: At least 10 hours. We are notifying students and advise them to return tomorrow to complete the process. We’re very sorry for the inconvenience this may cause and appreciate your understanding. We’ll follow up as soon as the issue is resolved. Best regards, Woolf Team https://status.woolf.university/incident/545875 Tue, 15 Apr 2025 21:40:00 -0000 https://status.woolf.university/incident/545875#9e4cbb1f3e16dfb564be321c3eb1a37c15540819cef8a4f8d8c4c0737497bc0f Incident We’ve received reports and identified the issue with our third-party provider. We’re working to resolve it as a priority https://status.woolf.university/maintenance/541067 Mon, 07 Apr 2025 07:28:31 -0000 https://status.woolf.university/incident/541067#9ae679145fb4aa4d8609da021b0fc245ffb4d9ce0bf2f48a6f05152d16e7eb03 Maintenance We’ll be rolling out a small update on Monday from 12:00 to 14:00 UTC. During this time, AMS tables and pages might load a bit slower. For about 2 minutes, a few actions like approving degree students, signing agreements might temporarily not go through. If that happens, just wait a moment and try again. Thanks for your understanding! https://status.woolf.university/incident/532290 Sun, 23 Mar 2025 20:01:00 -0000 https://status.woolf.university/incident/532290#3701f94504f6b47436f316c20ec7f69166f7006c37e4a9ca53b324148434c42a Incident unpkg.com have fixed the issue. https://status.woolf.university/incident/532290 Fri, 21 Mar 2025 15:21:00 -0000 https://status.woolf.university/incident/532290#419739df126cda3e4c174360bfd6991328a52bdff36f14ad88e45352a2a04da6 Incident # Issue We’ve seen issues with unpkg.com, which we previously suggested for SDK integration. These are due to changes on their end and affect multiple libraries. There’s no timeline for a fix. # Recommended steps Our own CDN has been live for over a year. We strongly recommend switching to it to eliminate third-party dependencies. Installation details are available in our [Help Center](https://help.woolf.education/hc/en-us/articles/18018518155932-Getting-Started-for-Developers#6-installing-the-sdk-via-cdn) in the "Installing the SDK via CDN" section. https://status.woolf.university/maintenance/232985 Fri, 14 Jul 2023 20:47:19 -0000 https://status.woolf.university/incident/232985#ba364f385ad3815592645c7a6dd2ba9dada61a196b1d82c5b7342af0374091bd Maintenance During the maintenance window, certain services may experience disruptions, and we anticipate that the system may not operate as expected. Our dedicated team will be working diligently to minimize any potential impact and complete the maintenance as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. https://status.woolf.university/maintenance/232523 Thu, 13 Jul 2023 16:00:00 -0000 https://status.woolf.university/incident/232523#437e79703d2da510758a3ed1740f3c949200b0f5b3e80282fa75ddfb456f40f1 Maintenance During this maintenance window, our team will be performing essential infrastructure work to enhance the performance and stability of the sandbox environment. While every effort will be made to minimize downtime, it is possible that you may experience intermittent service disruptions or limited access to the sandbox environment